RaisedashRingCentral → Telegram
Your team’s RingCentral calls, right in Telegram.
Your team’s recorded calls show up in a Telegram chat. Tap play to listen. No logging in to RingCentral, no digging through the call log.
Message us on TelegramMessage us for a demo. We’ll set it up for you.
Call Recordings (hidden) - Quality Control and Training
5 subscribers
From: hidden (hidden)
To: NO NAME (hidden)
Called at: 2026-09-30T13:45:40.632Z
Phone Call Missed2 6:49 AM
recording-3104475210008.mp3
00:46
From: Safety Manager (hidden)
To: hidden (hidden)
Called at: 2026-09-30T14:55:07.642Z
recording-3104529870008.mp3
01:40
From: hidden (hidden)
To: NO NAME (hidden)
Called at: 2026-09-30T15:12:31.782Z
From: hidden (hidden)
To: NO NAME (hidden)
Called at: 2026-09-30T16:00:33.730Z
Phone Call Accepted2 9:04 AM
A real customer’s chat, rebuilt for this page. Names, numbers and the company are blurred.
One call, two ways
Your calls are already recorded in RingCentral. Finding one there takes so many clicks that most of them never get played.
In RingCentral
- 1Open your laptop
- 2Log in to RingCentral
- 3Open the call log
- 4Pick the person and the day
- 5Scroll to the right call
- 6Press play
And to hear other people’s calls, you need admin access.
In Telegram
- 1Open Telegram
- 2Tap play
You decide who’s in the chat. They don’t need RingCentral accounts.
How it works
- 1
Message us
Tell us which RingCentral account to connect and which Telegram chat the calls should go to.
- 2
Connect RingCentral
Your RingCentral admin gives us access to the call log, and we add our bot to your chat. We’ll walk you through it.
- 3
Listen
New calls show up in the chat on their own. Open Telegram and tap play. Older calls stay in RingCentral.
What you get
Settle “he said, she said”
A broker says the rate was $2,400. Your dispatcher says $2,600. Search the broker’s name in the chat and play the call.
Coach new people
Listen to a new dispatcher’s calls from their first week. Catch the mistakes early, before a driver or a customer complains.
See the calls nobody took
Missed calls and voicemails show up too, so you know when a customer couldn’t reach anyone.
Listen from anywhere
From the truck, from home, or between meetings. All you need is Telegram on your phone.
Share a call
Forward a good call to a new hire as an example, or a bad one to your safety manager. Nothing to download.
Leave private lines out
Some calls don’t belong in the chat, like HR or the owner’s line. Tell us whose calls to skip.
Privacy and consent
This is for quality and training, not for spying on people. Before you turn it on, make sure everyone knows.
Tell your employees
Let them know their calls are recorded and who will listen to them. Get their consent in writing before you turn this on.
Tell the people who call you
Many states require everyone on a call to agree to the recording. RingCentral can play a short notice at the start of every call.
Keep the chat small
Anyone in the chat can play every call. Add only the people who need to hear them, like owners and managers.
We don’t keep the recordings
They go from RingCentral to your chat and are not saved on our server. You decide who gets in.
Questions
How do I get started?
Message us on Telegram at @raisedash. We’ll show you a demo, give you the price, and set it up with your RingCentral admin.
Do our employees need to agree to this?
Yes. Tell them their calls are recorded and who listens to them, and get their written consent first. Many states also require the other person on the call to agree, so turn on RingCentral’s recording notice. This isn’t legal advice, so check the rules for the states you work in.
How quickly does a call show up?
We check RingCentral for new calls every couple of minutes, so a call shows up shortly after it ends. It isn’t live.
Do we need call recording turned on in RingCentral?
Yes, to get the audio. We send what RingCentral recorded. Calls without a recording still show up with who called, who answered, and what happened, like Missed or Voicemail.
Where do the recordings go?
Straight from RingCentral to your Telegram chat. We don’t keep a copy. Once a call is in the chat, anyone in that chat can play it.
Will we get our old calls?
No. We start from the day we connect. Older recordings stay in RingCentral.
Does it turn calls into text?
Not today. You get the recording and the call details. To find a call, search a name or a phone number in the chat.
We have more than one RingCentral account.
That works. Each account can go to its own Telegram chat.
Hear your office from your phone
Message us on Telegram for a demo. We’ll give you the price and set it up with your RingCentral admin.
Message us on TelegramRingCentral is a trademark of RingCentral, Inc. This is an independent integration and is not affiliated with or endorsed by RingCentral. Telegram is a trademark of Telegram Messenger Inc.